Terms of Service

Juan Launcher, the website at juan.torchmedia.ca, its online features and the Juan plans (the Sombrero Pass, Amigos and Mariachi Band; together, “Juan”) are run by Torch Media Inc. (“we”, “us”). By using Juan you agree to these terms. If you don’t agree, don’t use Juan.

Your account

You sign in with Discord (or GitLab, for developers). You must be at least 13. You’re responsible for what happens on your account, so keep your sign-in secure.

Juan plans

The Sombrero Pass (one account) costs $5 per month, Amigos (up to 3 accounts) $12 per month and Mariachi Band (up to 10 accounts) $30 per month, plus any applicable taxes, charged through Stripe.
On Amigos and Mariachi Band, the owner chooses who shares the plan by email and is responsible for it. Members can be changed once a month. Members have access only while the owner’s plan is paid, and lose it when the plan ends, is downgraded below their place, or they’re removed.
Moving to a bigger plan charges the difference for the rest of the month straight away. Moving to a smaller plan takes effect immediately without a credit.
It renews automatically every month until you cancel.
You can cancel at any time. You keep access until the end of the month you’ve paid for.
All payments are final. We don’t offer refunds, including for partial months, unused time, or accounts we suspend for breaking these terms.
We may change the price or what’s included. We’ll tell you before a price change applies to you, and you can cancel if you don’t like it.

Use at your own risk

Juan and every game and app in it are provided “as is” and “as available”, without warranties of any kind. We don’t promise that Juan will always be available, error-free or secure, that any game will keep being offered, or that your data, progress or saves won’t be lost. You use Juan, and install and run the software it downloads, at your own risk.

Limitation of liability

To the fullest extent the law allows, Torch Media isn’t liable for any indirect, incidental or consequential damages, or for any loss of data, progress, profits or use, arising from Juan. Our total liability for anything related to Juan is limited to the amount you paid us in the last month.

Behave

Don’t harass, threaten or impersonate people, post hateful or illegal content, cheat, or try to break, overload or get around Juan’s security or Juan plans, including sharing a plan beyond the people it’s meant for. We can remove content and suspend or delete accounts that break these rules, at our discretion and without a refund.

Your content

You keep ownership of what you post (reviews, comments, profile text). You let us store and show it in Juan so the features work. Games and apps belong to their creators; a Juan plan lets you play them, it doesn’t give you ownership of them.

Ending things

You can stop using Juan and delete your account from your account page at any time. We can change, suspend or shut down Juan, or any part of it, at any time.

Changes and law

We may update these terms; using Juan after an update means you accept it. These terms are governed by the laws of New Brunswick and the federal laws of Canada that apply there.

Contact

Torch Media Inc. · juan.support@torchmedia.ca